Use It In Your Learning Environment
Educators should be acutely aware of creating an empathetic environment by facilitating discussions and getting to know learners through interactions. Educators can have learners introduce themselves and discuss their learning goals and work throughout the semester to check in on goals and create meaningful plans of achievement. These interactions can foster empathy in both the educator and the learner, and help to create an authentic, goal-based learning environment. Educators can also provide texts and resources that represent multiple perspectives so learners can engage with other perspectives while infusing their own experiences into their understanding. Exploring these perspectives collaboratively through discussion and role-based activities can help foster a sense of empathy in the classroom.
As many adults opt to take online courses, incorporating opportunities for face-to-face connection and collaborative workspaces can help increase empathy on digital learning platforms. Developers can support empathy by designing opportunities for learners and educators to practice empathy through problem solving and perspective taking. Incorporating aspects of digital citizenship, including etiquette and Social Awareness, that address responsible use of technology are other ways to promote empathy in product design.